ГАРАЖ
How to sound smart in meetings
Відеодзвінки вже стали нормою для робочої комунікації: планірок, зустрічей з клієнтами, інтерв'ю. І навряд найближчим часом вони з неї зникнуть. Саме тому ми попросили Ірину Наливайко, UX дизайнерку в Luxoft, дати поради про те, як звучати краще на зустрічах та яку лексику використовувати.
Forget about appearing smart in meetings. Here's how to sound smart in meetings.
Being late
If you're late you can start by saying "Sorry, I'm late" and give a reason. Just stating the fact that you're late isn't enough, so use: "Sorry, I was caught up in another meeting." or "Sorry, the previous meeting ran over time."
Being late
If you're late you can start by saying "Sorry, I'm late" and give a reason. Just stating the fact that you're late isn't enough, so use: "Sorry, I was caught up in another meeting." or "Sorry, the previous meeting ran over time."
Irina Nalivaiko
UX Designer at «Luxoft»
Small Talk
In the first minutes you're bound to find yourself in the middle of some small talk. This year has surely given us all something to talk about in these awkward moments, so if you're on an international team you can use "What's it like over there?" or "Is it the same for you?". Get out of small talk by saying "Alright, shall we get down to business?"
In the first minutes you're bound to find yourself in the middle of some small talk. This year has surely given us all something to talk about in these awkward moments, so if you're on an international team you can use "What's it like over there?" or "Is it the same for you?". Get out of small talk by saying "Alright, shall we get down to business?"
Agreeing
Agreeing has become a way of letting people know you're still alive and paying attention, when you're actually buried under your overflowing mailbox or, better yet, walking your dog. Besides, everyone loves to be right (not just your mother), so use these:
Agreeing has become a way of letting people know you're still alive and paying attention, when you're actually buried under your overflowing mailbox or, better yet, walking your dog. Besides, everyone loves to be right (not just your mother), so use these:
fine by me;
sounds good to me;
tell me about it;
that's just what I was thinking;
that's a no-brainer!
yeah, totally!
Disagreeing
The golden rule here is not to disagree with someone, but rather with something. Try these: "I agree with that up to a point." and "I wouldn't be so sure about that."
The golden rule here is not to disagree with someone, but rather with something. Try these: "I agree with that up to a point." and "I wouldn't be so sure about that."
Asking
So you've been talking for the past 10 minutes and then… radio silence. Throw in a "Does that make sense?". In case you're concerned the meeting is running over time, throw in a "How are we doing on time?"
So you've been talking for the past 10 minutes and then… radio silence. Throw in a "Does that make sense?". In case you're concerned the meeting is running over time, throw in a "How are we doing on time?"
Interrupting
If something is so urgent it just can't wait, use "If I could just stop you there," to interrupt the person speaking, then insert your important idea, then put the spotlight back on the speaker by saying "Sorry, go ahead."
If something is so urgent it just can't wait, use "If I could just stop you there," to interrupt the person speaking, then insert your important idea, then put the spotlight back on the speaker by saying "Sorry, go ahead."
Making promises
If you really need some time to give an answer (or are just dodging the question), use "Can we follow up on that later?" or "Why don't we take that offline?" This means you'll discuss this issue outside this particular meeting.
If you really need some time to give an answer (or are just dodging the question), use "Can we follow up on that later?" or "Why don't we take that offline?" This means you'll discuss this issue outside this particular meeting.
Saying Bye
All's well what ends well. If you're dealing with American or British colleagues, never close with "Have a nice day!" This phrase makes you sound like the guy behind the counter at McDonald's. Instead, use "Have a good one!" with the Americans and "Take care!" with the Brits.
All's well what ends well. If you're dealing with American or British colleagues, never close with "Have a nice day!" This phrase makes you sound like the guy behind the counter at McDonald's. Instead, use "Have a good one!" with the Americans and "Take care!" with the Brits.
UX дизайнери також мають можливість пройти тижневий інтенсив у Ірини —
Гараж
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